94bet Terms and Conditions

1 Introduction and General Overview

These terms and conditions ("Terms") form a legally binding agreement between the 94bet platform ("Platform", "Site", "we", "us") and the user ("you", "member"). By accessing or registering on the 94bet website, you fully agree to these Terms.

94bet provides a safe and reliable online gaming experience for users in Bangladesh. Our platform includes slots, live casino, cricket betting and various game categories. These Terms describe all the rules that apply to your use of the service.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. For significant changes, we will send a notification to your registered email.

2 Eligibility and Age Verification

The following conditions must be met to use our platform:

• You must be at least 21 years of age. This platform is only for those aged 21 or older.
• You are legally capable and entitled to participate in online gaming under applicable law.
• You are participating of your own free will and with your own funds.
• You are not involved in any fraudulent activity.

If asked to verify your age, you must submit a valid government-issued ID. Your account may be suspended until verification is complete. If false information is provided, the account will be terminated and deposited funds may be forfeited.

3 Account Registration and Management

3.1 Registration Process

Each person may register only one account. If multiple accounts are found under the same person, both accounts will be permanently closed and all balances and bonuses in those accounts will be forfeited. All information provided at registration must be truthful, accurate and complete.

3.2 Account Security

It is your responsibility to keep your account confidential. Keep your password strong and do not share it with any third party. If you suspect unauthorized access, notify our support team immediately. You are responsible for any activity carried out from your account.

3.3 Updating Information

If any of your registered information changes, notify our customer service immediately. We will not be responsible for delays or cancellations of transactions caused by outdated or incorrect information.

4 Deposits, Withdrawals and Payment Policy

4.1 Deposits

The minimum deposit amount at 94bet is ৳500 (five hundred taka). We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit of ৳500 applies equally to each payment method.

After a deposit is made, it is generally added to your account within a few minutes. If there is any delay, please contact us via live chat.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. KYC verification must be completed before making a withdrawal request.

• The withdrawal method must be consistent with the deposit method.
• The withdrawal amount is only applicable after the bonus wagering requirements have been met.
• 94bet reserves the right to suspend or cancel withdrawals if fraud is suspected.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency conversion is required.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. A 20x wagering requirement applies to this bonus. This means you must wager 20 times the total bonus amount before the bonus funds can be used.

5.2 Bonus Terms

• Each bonus offer has a specific validity period; if the wagering requirement is not met within that period, the bonus will be cancelled.
• The full wagering requirement must be met before bonus funds and any winnings from them can be withdrawn.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• Bonuses can only be used on eligible games — certain games may be excluded from bonus calculations.
• If any irregularity or misuse is found in claiming bonus benefits, 94bet reserves the right to cancel the bonus and any associated winnings.

5.3 VIP Program

94bet has five VIP tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum and 1.0% at Diamond. Advancement to higher tiers depends on overall gaming activity and platform participation.

6 Betting Rules and Gaming Regulations

6.1 General Betting Rules

All bets at 94bet are conducted in a fair and equitable manner. We reserve the right to void bet results in the event of technical errors or abnormal circumstances. Any winnings paid out in error due to a technical fault will be reclaimed.

6.2 Cricket Betting

The most up-to-date cricket betting rules apply to betting on international cricket matches including BPL, IPL, T20 World Cup and ICC tournaments. If a match is suspended or abandoned, bets will be settled according to standard cricket betting rules.

6.3 Live Games and Slots

For slots, live casino and other games, the individual rules of each game provider apply. If the internet connection is lost during a game session, the game result will be determined according to the server record.

7 Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited and will result in permanent account closure:

• Creating or operating multiple accounts.
• Bonus abuse or bonus arbitrage activities.
• Chargebacks or payment fraud.
• Hacking, manipulation or exploiting software vulnerabilities.
• Using the platform for money laundering or illegal financing.
• Deceiving or harassing other members.
• Playing games using automated bots or scripts.

If such activities are detected, 94bet reserves the right to close the account, forfeit the balance and take legal action without prior notice.

8 Responsible Gaming and Setting Limits

94bet is firmly committed to responsible gaming. We believe gaming should be a form of entertainment, not a source of addiction.

• Options are available to set deposit limits, betting limits and session limits.
• There is an option to take a temporary break or to permanently exclude yourself.
• If you notice signs of gambling addiction, seek help immediately.
• It is your responsibility not to allow minors to use your account.

For detailed information on responsible gaming, please visit our Responsible Gaming page.

9 Privacy and Data Protection

Protecting your personal information is our highest priority. 94bet uses SSL encryption and modern data protection technology to keep your information secure. We do not sell your personal information to third parties.

A detailed description of how we collect, store and use your information is provided in our Privacy Policy. By using the platform, you also consent to our Privacy Policy.

10 Copyright and Intellectual Property

All content on the 94bet platform — logos, designs, software, text, graphics and code — is the copyright and intellectual property of 94bet or its authorized partners. Copying, distributing or using any content for commercial purposes without our prior permission is strictly prohibited.

Games from game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt and others) are operated under their own license agreements.

11 Limitation of Liability

94bet will not be liable in the following cases:

• Losses caused by technical errors, server outages or internet connectivity issues.
• Losses resulting from user negligence or third-party actions.
• Service disruptions caused by unforeseen circumstances (force majeure) such as natural disasters or government directives.
• Errors or changes made by third-party game providers.

In the event of any claim or dispute, the total liability of 94bet will never exceed the amount of that specific transaction.

12 Account Closure and Termination

12.1 Closure at Member's Request

You may request to close your account at any time by contacting our customer service. It is possible to withdraw any eligible balance before the account is closed.

12.2 Termination by 94bet

In the event of a breach of the Terms, 94bet reserves the right to suspend or permanently close an account without prior notice. If the service is discontinued for business reasons, reasonable notice will be given and any valid balance will be returned.

13 Dispute Resolution and Contact

For any dispute or complaint, please contact our customer service first. We provide support in English 24/7 via live chat. Most matters are resolved quickly.

If the issue is not resolved via live chat, a detailed complaint can be sent by email. We take all complaints seriously and aim to respond within a reasonable time.

14 Amendments and Enforceability of Terms

Even if any clause of these Terms is found to be unlawful or unenforceable, the remaining clauses will remain fully in effect. 94bet reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.

If any conflict arises between the English version and the Bengali version of these Terms, the Bengali version will take precedence.

Thank you for reading these terms and conditions. Please play responsibly and contact us if you have any questions.